GT SPORTS
Terms & Conditions
- Our Camp Programmes are suitable for children aged 5 – 11yrs only unless otherwise stated.
- Parents/guardians are expected to book and make payment for their children in advance via our website as limited spaces are available.
- Extended hours must be paid for in advanced at time of booking for any programmes. GT Sports reserves the right to cancel extended hours due to too little bookings being received five days prior to the session.
- If a session is booked with GT Sports and you do not attend, this is deemed as a ‘no show’ and the session will be charged in full.
- Should a booking need to be transferred to a different day, GT Sports will do there best to do this, but if an alternative cannot be found, the booking will be lost and deemed non refundable.
- GT Sports are unable to refund sessions if the venues we use are cancelled for unforeseen circumstances. Should this happen we will issue credit for sessions you have paid for. Which can be used to attend any future events with known time limits.
- We are not able to refund for sessions that are missed or cancelled by attendees.
- We are not able to refund the session if the child misses a part of the session, they have booked.
- GT Sports reserves the right to cancel holiday programme sessions due to too little bookings being received 7 days prior to the session.
- If a participant can no longer attend a booked session inc camps, GT Sports must be notified 7 days prior to be eligible for a full refund.
- If a participant can no longer attend a booked session inc camps, GT Sports must be notified between 2 & 6 days prior to the event to be eligible for credit.
- If a participant can no longer attend a booked session inc camps, if GT Sports is notified either the day before or on the day of the event. The booking will be deemed as a no show and not eligible for a refund or credit.
- All children must be signed in and out by a responsible adult within the coaching team.
- Staff must be informed at the time of signing in if a different person is picking the child up.
- GT Sports reserves the right to cancel sessions due to unforeseen circumstances or less than the minimum of 12 participants have booked onto the specific day/session. A minimum of 48 hours’ notice will be given to the parents/guardians that have pre-book.
- In the event of a cancelled session by GT Sports, participants will be given credit for future sessions.
- In the interests of safety, no spectators are permitted in activities unless agreed by the session leader.
- Participants are expected to bring their own lunch, snacks and plenty of fluids to camp days (please note we don’t not have a fridge to store the food, but it will be stored in a cool dry place).
- GT Sports shall not be responsible for any loss or damage to any property during sessions.
- Participants will not be able to take part in any of the activities unless a registration form has been completed in full by their parent/guardian prior to their first session on our booking page through www.gtsports.co.uk.
- Participants are expected to demonstrate good positive behaviour at all times. Children who behave inappropriately, for example by physically or mentally abusing another child or adult will have their parents /guardians called and be asked that they are immediately collected. Should this happen GT Sports will not be liable to offer a full or part refund for time missed.
- GT Sports does not accept responsibility for your child’s welfare outside of the hours advertised for each course or workshop.
- Participants should arrive wearing appropriate footwear and clothing for physical activity, failure to do so could result in the child/children not being able to continue with the session due to health and safety reasons.
- It is the parent/guardian’s responsibility to notify the session leader and to update their registration details including change of address and health issues each time they book an event.
- For the safety of every child that attends our programmes, Mobile phones, iPad’s or cameras are not to be used by participants during their time with us. If your child brings any electrical devices in, they must be kept with their belongings or given to a member of staff on arrival, to be locked away and will be handed to the parent/guardian at the end of the day.
- All personal items brought to any GT Sports sessions are done so at the participants own risk, GT Sports hold no responsibility for any participants items brought to any session and being lost or damaged.
- All customers must conduct themselves in a respectful manner whilst using facilities/equipment. Any customer who acts in an intimidating, abusive, violent or disrespectful manner may be ejected from GT Sports and the facility, with no recourse for refund of monies already paid.
- All parents must explain any rules/regulations/safety protocol to their children before attending the camp.
- Any sessions booked in a block i.e Calender month, participants are expected to attend all sessions. Any sessions missed by the participant will be deemed as non – attendance and therefore payments are lost. In the event of long term illness/injuries invoices can be put on hold until a return date is agreed, therefore safeguarding the participants place on the programme.
- All payments are to be made within 24 hours of booking.
- GT Sports reserves the right to cancel bookings where payment hasn’t been made within the 24 hour period.
- All children must adhere to the GT Sports behaviour policy during their time with GT Sports.
- Current Covid-19 guidelines are in place during the session.
- Should your childs health change for any reason after attending a GT Sports session/camp, GT Sports will not be liable for this, all attendees are attending at their own risk and are agreeing to this by confirming the terms and conditions on booking.
- Should your child be showing any symptoms of illness, your child MUST NOT attend any session with GT Sports or GT Sports Football Centre.
- Should your child or any household member be waiting on COVID test results, your child is not permitted to attend any session.
- All parents/guardians must notify GT Sports immediately should any participant have symptoms of illness within 48 hours of leaving the session.
- Should any session be cancelled due to coronavirus or other reasons by GT Sports or GT Sports Football Centre, all payments will be returned in the form of a credit note/voucher unless a refund is requested within 7 days of the cancelled session. If requested within 7 days a refund will be given.
- In the event of a session being cancelled, all credit is only valid on the programme that the cancelled session was booked. I.E holiday camp, 121 session.
- Any sessions missed by the participant are deemed as non attendance and payment will be lost.
- Non attendance or non payment for a maximum of 2 calendar months, participants will be removed from the session register.